Business Development Manager
About the job
At TSSI, we're on a mission! Founded in 1977, TSSI is one of the UK’s oldest and most trusted recruitment companies, originally built on the foundations of the telecommunications sector. Since then, we’ve evolved into a global recruitment and workforce solutions provider, with a footprint that now spans the UK, USA, China and South Africa.
In 2012, Nipam Patel acquired TSSI when it was a single-entity business. With a clear vision, people-first mindset, and an appetite for global growth (and a few airmiles along the way), Nip built what is now a multi-division, international recruitment group. His passion is clear: he’s happiest when he's on the ground with clients and candidates, connecting personally with the people who power our industry.
To date, we have placed more than 8,000 professionals across 102 countries and established a leadership team with a combined experience of over 432 years. Our collective focus remains on supporting the success of our clients and candidates.
“We are powered by people and driven by purpose.” – Nipam Patel, CEO
What you will be doing?
Proactively conduct cold calls to potential clients, introducing TSSI’s services and identifying new business opportunities.
Leverage a variety of marketing strategies, including email campaigns and digital outreach, to generate interest and build a robust pipeline of prospects.
Ensure timely follow-up on all incoming leads to strengthen our sales pipeline.
Initiate focused outreach to potential new accounts, using both direct calls and creative marketing approaches to establish initial contact and nurture relationships.
Organise and manage appointments for our Sales Team, ensuring they are with qualified prospects secured through both cold calling and targeted marketing efforts.
Aim to meet and exceed targets for delivering qualified leads to the sales team by employing consistent outreach and effective marketing techniques.
Cultivate external interest and motivate potential customers to progress through our sales pipeline by employing persuasive communication and tailored marketing messages.
Actively engage with prospective customers, demonstrating empathy and a genuine commitment to our mission, both over the phone and through multi-channel marketing communications.
Support our global Sales Team and seek their guidance and best practices, particularly in refining cold calling scripts and marketing techniques.
Collaborate across various departments within our global remote team to achieve common goals, sharing insights from business development activities and marketing campaigns.
What experience and qualifications should you have?
Hold a Bachelor's degree, with a preference for a degree in a business-related field. Alternatively, equivalent work experience will be considered.
Possess a minimum of 3 years of work experience, with a preference for at least 1 year of experience in sales or marketing-related roles.
Fluency in written and spoken English.
What skills and abilities should you have?
High level of emotional intelligence with a customer-focused mindset
Ability to be creative and think outside the box
Highly motivated with a healthy competitive spirit
Resilience with the ability to accept failure and move forward with your team’s support
Advanced level of organization and attention to detail
Positive energy that facilitates honest and respectful communication
Ability to be both self-motivated AND work well as a team player
What other requirements should you have?
Flexibility to work effectively across different global time zones.
Experience working within a Customer Relationship Management (CRM) system, with a preference for proficiency in Loxo, Colleague.
Proficiency in Microsoft Office applications.
Your Alignment with our TSSICore Values:
Customer Focus: Verbal & written communication skills that bring clarity and build trust.
Power of the Team: Motivated with a team-oriented mindset that aims to both inspire and be inspired by others.
Innovation: The courage to bring ideas forward and see yourself as an integral part of our global team.
Dedication: Organized and agile, focusing on meeting professional objectives while promoting a healthy work/life balance.
Integrity: Promise to uphold honesty as your compass and conduct all business practices with an ethical mindset and fiscal responsibility.
TSSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
TSSI is an E-Verify employer. As part of our hiring process, we utilize the federal E-Verify program to verify the employment eligibility of all newly hired employees. For additional information regarding E-Verify, please visit www.e-verify.gov.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.